How Our Privacy Policy Works
Our Privacy Policy covers details you submit during account creation, phone verification, wallet selection and support requests. We may use account identifiers, transaction references, device signals and technical logs to provide access, check unusual activity, resolve payment status questions and keep the account path working. A
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DANA, OVO, GoPay or QRIS reference helps us match a wallet request with the right account record; it does not give us your wallet password. We do not ask you to send a wallet PIN through support. We retain records only for the operational, security and
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legal period needed for their purpose. Requests about access, correction or deletion can be sent through the account support route. Where access or eligibility is discussed, it depends on local law, and this Privacy Policy is applied together with any rules that govern your location.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.